Job Description
Must Have
Responsibilities:
• Lead, and design functional and technical solution development for business growth initiates related to Indegene’s commercial solutions spectrum, including omnichannel, AI, content factory, web/CMS, CX and data-oriented solutions
• Own end to end strategic/large RFP management activities across a cross-functional group of stakeholders including sales, finance, capability leadership, tech SMEs and consulting experts
• Evaluate client requirements and define Indegene's service propositions, operating model design, effort estimations, SLA definitions, etc. in close collaboration with internal stakeholders
• Develop compelling sales narratives, value proposition summary and CXO/CXO-1 level discussion material, with an ability to drive client facing discussions
• Desing customized solutions based on client context, deal competitiveness and existing account intel with enterprise scale solution architecture approach – systems, people, change management, transition and cost savings narrative
• Lead in developing pricing models, construct solutions, and orchestrate alignment between clients and internal stakeholders.
• Manage and own the process of SOW closure for strategic/large RFP and proactive proposals
• Ensure compliant tracking of opportunities and knowledge management best practices
• Strategically align Indegene's solution with emerging trends, including GenAI-driven solutions and digital transformation initiatives.
Desired Profile:
• MBA graduate with overall 5-8 years’ relevant experience in marketing and CX oriented solutions selling and RFP management
• Prior experience in managing complex solution development for integrated and large deals
• Experienced in owning pricing estimations and solution architecture
• Hands-on experience in bid management, solution design, client presentations and legal agreements (SOWs)
• Prior experience in creating new solutions, POVs and industry benchmarking collateral
• Excellent communication and client management skills, with the ability to clearly articulate value propositions.
• Ability to collaborate effectively with internal and external stakeholders to drive consensus and deliver tailored solutions.
• Exposure/understanding of pharma ecosystem will be preferred.
• Skills: Excellent communication and presentation skills, along with an analytical and problem-solving mindset.