Title:  Associate Engagement Manager

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth and variety in your career at this point and we would love you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you.

We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while working with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

If this excites you, then apply below.

Role: Associate Engagement Manager  

Description:

Key Responsibilities                 

•    Serve as the single point of contact between Gilead and the delivery teams.
•    Manage the rollout of the NCCI and NCCA Platforms across multiple markets.
•    Oversee training delivery, certification, and post-training support activities.
•    Ensure technical and premium support meet SLA timelines and expectations.
•    Coordinate with stakeholders for approvals, documentation, and reporting.
•    Track milestone-based deliverables and handle risk or issue escalation.
•    Monitor AI/ML model updates and Veeva integration maintenance tasks.
•    Facilitate knowledge transfer and content repurposing activities.
•    Manage onsite workshop planning, logistics, and budget compliance.
•    Lead regular project reviews with Gilead and internal teams.

Must Have

•    10+ years of experience in project or engagement management.
•    Background in life sciences, pharma, or enterprise SaaS delivery.
•    Proficient in managing cross-functional teams across global time zones.
•    Strong understanding of content platforms, tagging, and modular workflows.
•    Familiarity with Veeva PromoMats and content management systems.
•    PMP, Prince2, or Agile certification preferred.
•    Excellent stakeholder communication and problem-solving skills.
•    Skilled in using ITSM platforms and monitoring SLAs.
•    Capable of handling travel coordination and expense processes.
•    Committed to consistent governance, scaling, and client satisfaction.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.