Title:  Associate Manager - Salesforce Business Analyst

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Role: Associate Manager - Salesforce Business Analyst

Description: 
In this role, you will play a crucial role in identifying and analyzing client requirements to develop effective Salesforce HealthCloud solutions. This position requires strong communication skills as well as technical understanding of the Salesforce HealthCloud platform to understand requirements and manage multiple projects efficiently, ensuring timely delivery of quality work.

 

Responsibilities:

•    Connect regularly with the client throughout each project to gather business and functional requirements.
•    Map functional requirements to Salesforce HealthCloud features and functionality and build training materials for new users.
•    Identify and log requirements to create, test, and launch the CRM solution.
•    Evaluate information from various sources, resolve inconsistencies, and break down high-level information into details.
•    Work with Architects and Developers to transform new requirements into design and implementation.
•    Supervise data quality and integrity in platform applications with Salesforce Administrator and functional managers.
•    Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Critical issue, Workflows & Approvals, and Process Builder.
•    Support testing cycles (UAT, regression, system), training/training materials, and project management (updates, scheduling, invoicing).

Desired Profile:

•    8-10 years of experience in Salesforce HealthCloud projects. A minimum of 4 years working as a Business Analyst.
•    Demonstrated ability as a Salesforce Administrator or Salesforce App Builder 
•    Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.
•    Experience with Health Cloud.
•    Understanding of the Lifesciences industry, processes, etc.

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.