Title:  Junior Quality Analyst

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Quality Analyst

Responsibilities:
•    Upon receipt of the task mail in the inbox, should enter the details in their respective individual production tracker
•    Execution should start through the Mysheet workflow
•    Should notify the Team lead if there are more pages well in advance so that the jobs can be shared to meet the timelines
•    Should check Task template and release note emails related to that project
•    The script file and the output file should be downloaded from the respective SVN links
•    Performs proofreading character to character of final output file against script file and finalises the contents
•    Check that all the necessary elements and icons on the file (Graphics, logos, color etc) are placed as per the script
•    Fill the checklist by cross-checking against the file and copy the same to the SVN server
•    In case of any errors, a consolidated bug report must be created via iExtract tool/Redmine and the same has to be shared with the creative team for further amends 
•    Acknowledge signoff mail to the concerned PM, if no changes are required
•    The SVN link needs to be updated to review the amendments (IFF) comments
•    The task needs to be closed which is routed through Mysheet/Jira etc.
•    Scope of proofreading includes all the languages
•    Complete the random check sampling jobs as per the given timelines
•    Should act as a backup/Supervisor when team members are on leave
•    Check and ensure the job has been delivered, as per the client TAT

Key Responsibilities:
Attention to detail: Spotting even the smallest errors in spelling, punctuation, and grammar.
Strong language proficiency: Understanding and correcting complex sentence structures and vocabulary.
Concentration and focus: Reviewing lengthy documents without losing track of the context.
Time management skills: Meeting tight deadlines while maintaining high standards of quality.
Critical thinking: Evaluating the coherence and logical flow of the text.
Familiarity with style guides and formatting standards: Ensuring the document adheres to specific guidelines, whether for academic, professional, or creative writing.
Communication skills: Providing constructive feedback to writers.
Technical proficiency with proofreading tools and software: Enhancing efficiency and accuracy.
Accuracy in Language: 
o    Correct use of Kanji, Hiragana, and Katakana. 
o    Ensuring grammatical and syntactical accuracy. 
o    Proper punctuation. 

Consistency: 
o    Consistent terminology. 
o    Adherence to style guides. 
o    Uniform formatting.
Cultural Sensitivity: 
o    Recognizing idiomatic expressions. 
o    Using appropriate politeness levels. 
o    Accurate cultural references. 
Contextual Understanding: 
o    Identifying the target audience. 
o    Ensuring the document fulfils its intended purpose. 

Technical Proficiency: 
o    Using proofreading software effectively. 
o    Proficiency with word processing tools. 

Patience and Perseverance: 
o    Working methodically. 
o    Maintaining focus over long periods. 

Communication:
•    In case of any queries, check with the Team lead/Seniors/Mentor or Buddy and if needed send clarification mail to the creative team copying in the relevant leads
•    Send the signoff emails immediately after the task completion to the creative team by copying all as in the trail task mail 

Quality Management & Process Understanding and Compliance:
•    Compliance with quality, confidentiality, and security
•    Adhere to and follow quality systems, processes guidelines and policies
•    Following specific instructions provided related to the individual project

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.