Title:  Change Management Consultant - Content Transformation

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com 

Looking to jump-start your career? 

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. 

We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. 

If this excites you, then apply below.

Role : Change Management Consultant – Content Transformation

Description: We are seeking a proactive and experienced Change Management Consultant to support enterprise-level Digital Asset Management (DAM) transformation initiatives. The ideal candidate will lead the development and execution of change strategies that foster user adoption, enablement, and cross-functional alignment—particularly within regulated industries such as pharmaceuticals or life sciences. This role will bridge the gap between technology deployment and business readiness, ensuring a smooth transition for users across various teams.

Key Responsibilities:

· Design and implement end-to-end Change Management and Communication strategies aligned with DAM transformation goals.
· Conduct stakeholder mapping and change impact assessments across functions and regions.
· Partner with product managers, IT leads, and technical teams to align change strategies with respect to system design, configurations, and rollout timelines.
· Collaborate with business leaders to define and articulate the vision, value proposition, and benefits of the DAM initiative.
· Build and manage a network of Change Champions to drive local engagement and adoption.
· Develop and deliver tailored, role-based training for user personas (e.g., Marketers, Librarians, Agencies, MLR Reviewers).
· Create user enablement assets such as playbooks, quick reference guides, FAQs, and video tutorials.
· Translate technical system features into user-friendly communications and training assets for non-technical audiences.
· Lead post-launch adoption efforts, including live support, feedback collection, and success metrics tracking.
· Identify resistance risks and apply mitigation strategies to encourage behavioural change and sustained adoption.
· Contribute to UAT planning, feedback loops, and iterative change response in Agile environments.
· Monitor key KPIs related to change progress, adoption rates, and user experience.

Must Have

Required Qualifications:

· 6+ years of experience in change management, preferably in digital transformation or SaaS-based platform rollouts.
· Exposure to Digital Asset Management systems (e.g., Veeva Vault PromoMats, Aprimo, Adobe AEM) is a plus.
· Proven ability to manage diverse stakeholder groups and lead change in a matrixed or global environment.
· Comfortable navigating technical environments, interpreting system design, and collaborating with developers and system integrators.
· Exceptional written, verbal, and visual communication skills, with an ability to simplify complex concepts.
· Experience designing training and enablement content using modern formats and tools.

 

Preferred Qualifications:

· Bachelor's or Master’s degree in Business, Communications, Life Sciences, or Technology.
· Certification in Change Management or equivalent methodologies is a plus.
· Experience in pharmaceutical & life sciences industries or content transformation initiatives.
· Familiarity with modular content workflows/ content lifecycle of a brand and content governance frameworks.
· Working knowledge of Agile project environments and tools (e.g., Jira, Confluence).

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.