Job Description
Job Title:  Director: Omnichannel Marketing Operations
Posting Start Date:  24/04/2026
Job Description: 

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com


What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? 


We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you. 


We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. 


If this excites you, then apply below. 

 

Role: Omnichannel Marketing Operations


Job Description: Develop thought leadership, service portfolio and solutions in area of Campaign Operations that can be taken to market – existing and new clients
• Create, develop, execute, and evaluate all marketing campaigns and strategies.
• Deep Expertise in Marketing Automation Platforms and setting Up MAP Operations at scale for Global enterprises
• Develop Capabilities in New Channel for driving integrated Campaign Operations – Social, Search, Programmatic channels.
• Build Capabilities for Campaigns Ops
• Drive New Capability Development
• Ensure Client Activation
• Ensure Seamless Ramp up of certified resources on Martech
• Drive Business Growth with right solutioning, RFP responses, client solutioning
• Develop service portfolio that enables Indegene to bring ubiquitous domain expertise in area of services in Campaign Operations .
• Build IPs to address specific challenges in campaign operations space and to gain competitive advantage through differentiation
• Directly own Campaign ops service RFP response solutioning, proposition and pricing
• Help manage internal team competencies and act as SME for project delivery
• Measure the ROI of all marketing campaigns and activities and use the data to drive decisions
• Own PNL for the portfolio
• Build strong team culture and foster capability development, innovation and career progression 


Basic Qualification:
• Education: Graduate or Post graduate from Top schools
• Experience: Minimum of 15 years Campaign operations experience
• Willingness to work in Global Delivery Model


Desired Skills and Experience:
• Entrepreneurial drive & attitude and self-starter
• Critical thinking and ability to connect the dots
• Strategic thinking, analytical bent of mind and strong financial modelling skills
• In depth knowledge of campaign management, lifecycle marketing, channel metrics, and analytics
• Strong understanding of marketing automation platforms like:- SFMC, Eloqua, Adobe etc.
• Track record demonstrating effective leadership skills related to overseeing a technical team
including responsibilities for building team collaboration, conflict resolution, performance management, and career development
• Pharma/healthcare industry experience would be an added advantage


EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.