Title: General Manager - Product Launch
Date:
Sep 4, 2025
Location:
NJ, US
A dedicated general manager shall provide strategic leadership and oversight and will be managing the following activities:
- Offering strategic guidance and ensuring alignment with client objectives
- Facilitating executive-level decision-making and stakeholder engagement
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Supporting risk mitigation and issue resolution at a program leve
- Overall program budget management
Additional Details for GM job description:
- Program Governance & Strategic Alignment
- Oversee the overarching governance framework for the program, ensuring all workstreams (e.g., Medical Affairs, PRMA, Commercial, Patient Engagement) are aligned with client’s strategic launch objectives.
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Drive integration across functions and service lines to create a seamless end-to-end delivery experience for the client.
2. Client Relationship Leadership
- Serve as the senior point of contact for client leadership, fostering trust and long-term partnership.
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Translate high-level client strategy into actionable priorities for cross-functional delivery teams.
3. Executive-Level Reporting & Communication
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Oversee executive briefings for steering committee meetings and senior stakeholder forums.
4. Risk, Compliance & Quality Oversight
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Anticipate and address program-level risks, interdependencies, and bottlenecks before they escalate.
5. Financial & Commercial Management
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Ensure scope adherence and support commercial discussions when change orders or scope extensions are needed.
6. Change Management & Launch Readiness
- Lead change management efforts to ensure smooth adoption of new processes, technologies, and approaches across the program.
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Oversee cross-functional readiness in both pre-launch and post-launch phases, ensuring market and operational preparedness.
7. Performance Monitoring & Continuous Improvement
- Define and track program KPIs, measuring outcomes against launch objectives and client expectations.
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Capture lessons learned to drive continuous improvement for future launches.
8. Internal Leadership & Coordination
- Act as the primary liaison between client-facing teams and internal senior leadership to ensure alignment on priorities, resource allocation, and strategic direction.
- Coach and mentor internal team leads to maintain high performance and client satisfaction.