Title:  Account Lead

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
Looking to jump-start your career? 

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven.  We enable healthcare organizations be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Account Lead

Job Description: 

Strong client-facing and project-management skills. 
Experience in managing creative and digital projects. 
Ability to handle multiple projects through all phases: initiation, planning, execution, and closure. Proven ability to manage teams (direct and indirect). 
Focus on continuous process improvement and system enhancements. 
Ensure process management and compliance with standards. 
Commitment to self-development and growth. 

Review project financials with the Finance team. Manage gross margins, profitability and 
revenue generation of the project under the guidance of Managers 
· Closely monitor the project status with regular reviews or follow-ups with all the resources and Leads on the progress; perform quality checks with regard to the outcomes required for the 
projects 
· Manage client escalations with effective communication on the cause to all stakeholders; 
monitor the escalations to help stabilise the project. Perform root cause analysis along with all 
stakeholders, under guidance 
· Resolve any issues and problems faced by client and provide solutions to maintain trust 
· Develop and maintain long-term relationships with client accounts 
· Manage the Data Matrix of all the project-related documents. Present the projects during audits 
and cooperate with auditors by providing all relevant documents concerning the projects 
· Prepare status reports for regular client updates and governance calls with clients. Manage the 
routing status on a periodic basis with key stakeholders 
· Manage a portfolio of client accounts and provide new solutions or enhancement to the 
existing deliverables 
Collaborate and work with the Leads/Resource Managers and create an ecosystem of team 
work, learning to drive quality deliverables 
· Convey client requirements and review the work done by the team members; provide feedback 
and conduct their performance appraisal. Manage expectations around project delivery 
· Participate in hiring talent, set goals, provide feedback and train the team (direct or indirect). 
Manage the utilisation of the direct team if applicable 

 
Must Have: 
Account Management 
Good to have: 
Creative and Digital Knowledege 

EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.