Title: Associate - Project Manager
KA, IN
Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work
Role: Associate Project Manager
Description: The Project Manager will be responsible for leading and supporting the successful implementation of Vault CRM. This role combines project management expertise with business analysis skills to ensure smooth delivery, stakeholder alignment, and system adoption. The PM/BA will act as the primary liaison between business teams, technical teams, and vendors, ensuring project objectives are met within scope, budget, and timelines.
Responsibilities:
• Project Management
• Plan, coordinate, and manage the end-to-end implementation of Vault CRM.
• Define project scope, goals, timelines, and deliverables.
• Develop and maintain project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports.
• Track project progress, manage risks/issues, and escalate when needed.
• Facilitate project governance, steering committees, and stakeholder updates.
• Ensure compliance with organizational and regulatory requirements.
• Business Analysis
• Gather, analyze, and document business requirements for CRM implementation.
• Conduct workshops with stakeholders to validate and refine requirements.
• Translate business needs into functional specifications for technical teams.
• Support configuration, customization, and integration of Vault CRM with other systems.
• Assist in data migration planning and validation.
• Create user stories, acceptance criteria, and test cases to support UAT.
• Stakeholder & Change Management
• Act as the bridge between business users, IT, and vendors/partners.
• Manage stakeholder expectations and ensure alignment on priorities.
• Support training and adoption activities for end-users.
• Provide guidance and documentation for ongoing support and enhancements.
• Help codify learnings from completed deals or initiatives into playbooks or knowledge repositories.
Must Have
• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field. PMP/Prince2/Agile certifications preferred.
• 8+ years in project management and business analysis roles.
• Prior experience in CRM implementation projects (Vault CRM, Veeva, Salesforce, or similar platforms preferred).
• Strong understanding of pharma/life sciences domain processes (if applicable to your org).
• Strong project planning, execution, and reporting skills.
• Excellent business analysis and requirements-gathering skills.
• Proficiency in stakeholder communication and change management.
• Hands-on knowledge of CRM systems, workflows, and integrations.
• Analytical, detail-oriented, and proactive problem solver.
• Strong interpersonal skills with ability to influence cross-functional teams.
Good to have
• Problem solving and business acumen
· Understands the problem from multiple dimensions. Solves problems in a timely fashion by generating and assessing options, evaluating implications and implementing solutions thoroughly
· Identifies and executes financial drivers of own function to enhance profitability/productivity/ market share for business growth
· Continuously seeks information from current clients and prospects to understand emerging needs and make meaningful interpretations
Must have:
Nice to have:
• Qualification: MBA
• Min 6-10 yrs. of exp in Project management & 5+yrs of exp in client facing role
• Superior communication skills
• Should have managed large teams
• Proficient in financial concepts.
• Life science / pharma background would be mandatory
• Ability to deal with multiple stake holders and manage client’s expectations
• Ability to take initiatives with excellent interpersonal skills
• Good negotiation skills
• Passion for networking and updating oneself with the latest market trends and relate it to identifying business opportunities
• Structured thinking and articulation
• Ability to manage pressure and work with multiple stakeholders "
EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.