Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Role Details 

Function: Clinical Systems / Data Operations 

Engagement Type: Indegene Employee or Consultant engaged by Indegene 

Reporting To: Data Integration Lead / Manager – Clinical Payments 

Location: India (Bangalore preferred) / Hybrid 

Shift / Time Zone Support: US and EMEA overlap as required 

Role Purpose 

The Data Integration Associate (DI) plays a critical role in ensuring accurate, timely, and compliant data flows between clinical and financial systems that trigger investigator grant and site payments. The role supports end-to-end clinical payment operations by validating integration logic, monitoring data quality, and resolving discrepancies across systems such as EDC, CTMS, IRT, and payment platforms. 

Key Responsibilities 

Monitor and validate data integrations between EDC, CTMS, IRT, and clinical payment systems supporting investigator grant payments. 

Ensure accuracy, completeness, and timeliness of visit, milestone, and subject data used as payment triggers. 

Perform routine data reconciliation and exception analysis to identify mismatches impacting payment generation. 

Investigate and resolve data flow issues in collaboration with Clinical Operations, Study Management, IT, and payment operations teams. 

Support initial study setup and ongoing amendments by validating integration mappings and test outputs. 

Maintain detailed audit trails, validation logs, and documentation in compliance with SOPs and regulatory expectations. 

Support User Acceptance Testing (UAT) and validation activities during system enhancements, releases, and transitions. 

Participate in parallel run activities by comparing outputs between legacy and new payment systems and documenting variances. 

Adhere to data privacy, security, and compliance requirements including GDPR, SOX, and internal quality standards. 

Provide regular status updates, metrics, and issue summaries to the Data Integration Lead and program stakeholders. 

What You Will Bring to the Role 

Hands-on experience working with clinical data systems such as EDC and CTMS. 

Understanding of how clinical data drives investigator grant and site payment processes. 

Strong analytical and problem-solving skills with high attention to detail. 

Ability to interpret data flows, integration mappings, and reconciliation reports. 

Comfort working with cross-functional teams including Clinical Operations, Finance, and IT. 

Strong documentation skills and discipline in maintaining audit-ready records. 

Effective communication skills to explain data issues and resolutions clearly to non-technical stakeholders. 

Your Experience 

Bachelor’s degree in Computer Science, Life Sciences, Engineering, Information Systems, or a related field. 

2–5 years of experience supporting clinical systems, data integration, or clinical operations within a CRO, pharmaceutical, or biotech organization. 

Exposure to clinical trial lifecycle concepts including visits, milestones, and site payments preferred. 

Experience supporting system testing, UAT, or validation activities is an advantage. 

Success Measures 

Accuracy and stability of data feeds supporting investigator payment triggers. 

Timely resolution of data discrepancies impacting payment cycles. 

Compliance with SOPs, validation requirements, and audit expectations. 

Positive feedback from payment operations and clinical stakeholders on data reliability and responsiveness. 

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.