Title: Lead - Advanced Analytics
KA, IN
Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work
Role: Lead Data Analyst
Job Description
Primary Skills: SQL, Advanced Excel, Python/R, Power BI/Tableau, Segmentatation & Targeting, Call Planning, Field Force Sizing, Territory Aligment
Secondary Skills: Alteryx, Sales Force Analytics, Pharma Commercial Analytics domains
Qualification: Any Bachelor's or Master’s degree in Engineer, Pharma, Healthcare or Computer Application
Job Summary: The Data Analyst for Pharma Field Force Operations will drive data-driven decision-making by analyzing segmentation, targeting, territory alignment, and field force sizing. They will develop and maintain dashboards and reports to optimize salesforce effectiveness and support strategic commercial planning. This role requires strong analytical skills, pharma domain knowledge, and collaboration with cross-functional teams.
Must Have
Roles & Responsibilities:
1. Segmentation & Targeting (S&T)
• Analyze HCP/HCO (physician/institution) data to identify key prescribers and influencers.
• Develop and maintain segmentation models based on prescribing behavior, potential, specialty, and accessibility.
• Work closely with marketing and commercial teams to refine targeting strategies for sales reps and MSLs.
• Use claims, sales, and CRM data to evaluate segment performance and adjust targeting logic as needed.
2. Territory Alignment
• Design and maintain equitable and optimized territory alignments based on geography, HCP concentration, and workload balancing.
• Support realignments due to product launches, field force restructuring, or market dynamics.
• Collaborate with GIS/mapping tools (e.g., QGIS, Maptitude) to visualize and adjust territories effectively.
• Ensure alignment with commercial strategy while maintaining legal and compliance boundaries (e.g., distance travel norms, state licensure).
3. Field Force Sizing & Resource Optimization
• Analyze call activity, workload, and sales data to determine optimal field force size across geographies and brands.
• Model different sizing scenarios based on business objectives (e.g., promotion intensity, ROI targets, budget constraints).
• Provide actionable insights on redeployment, shared reps, or expansion planning.
4. Dashboarding & Reporting
• Build and maintain performance dashboards (Power BI, Tableau, Qlik, etc.) for sales, activity, and territory KPIs.
• Enable near real-time visibility into rep activity (e.g., calls, reach, frequency), territory performance, and brand uptake.
• Design executive summaries and drill-down views for field managers and leadership.
• Ensure data accuracy, automation, and timely refresh of reports across all levels of the field force hierarchy.
5. Sales & Activity Data Analytics
• Perform trend analysis, cohort analysis, and productivity metrics to evaluate rep performance.
• Link activity data (from Veeva, OCE, etc.) with sales and market data (IQVIA, Symphony, internal) to assess effectiveness.
• Identify white spaces, high-potential accounts, and underperforming segments.
6. Cross-Functional Collaboration
• Partner with Commercial Ops, Sales Leadership, IT, Marketing, and Field Enablement to support planning and execution cycles.
• Translate business questions into analytical solutions using appropriate models and data sources.
• Support brand planning, sales incentives, and promotional effectiveness studies.
7. Data Governance & Compliance
• Maintain data quality and consistency across platforms and sources.
• Ensure compliance with data privacy (HIPAA, GDPR) and promotional regulations.
• Document assumptions, logic, and methodologies used in analysis for audit and traceability.
Preferred Tools & Skills:
• Tools: Excel, SQL, Power BI / Tableau, Python/R (preferred), CRM systems (Veeva, OCE), Alteryx
• Data Sources: IQVIA, Symphony, CRM, claims data, SFA platforms
• Skills: Analytical thinking, attention to detail, domain knowledge in pharma sales ops, stakeholder communication
Good to have
EQUAL OPPORTUNITY