Title: Lead - Digital Operations and Solutioning
KA, IN
Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
Looking to jump-start your career?
We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.
We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
Must Have
Role: Lead – Digital Operations and Solutioning
Location: India
Description:
We are looking for a Lead – Digital Operations and Solutioning who will play a central role in solution design, value articulation, and digital transformation delivery. This role requires a strong blend of analytical thinking, solutioning capability, and hands-on program execution.
You will work closely with business, technology, and operations teams to design scalable digital solutions, support pre-sales engagements, and ensure seamless implementation of transformation programs.
Responsibilities:
• Lead and contribute to solutioning activities, including designing digital workflows, operating models, automation roadmaps, and transformation frameworks.
• Partner with clients and internal stakeholders to translate business problems into structured, scalable, and technology-enabled solutions.
• Develop solution frameworks, concept notes, value propositions, and storylines for proposals, RFPs, and strategic pitches.
• Conduct feasibility assessments, gap analyses, and evaluate tools/technologies as part of the solution design process.
• Support pre-sales conversations, client workshops, and discovery sessions by presenting solution approaches and business value.
• Drive end-to-end program execution of digital transformation initiatives, ensuring solution components are implemented as designed.
• Design and run test-and-learn pilots / POCs to validate digital solutions prior to scale-up.
• Collaborate with product, engineering, and automation teams to ensure technical alignment and successful deployment of solutions.
• Identify process gaps, operational inefficiencies, and improvement opportunities; design and recommend automation or digital accelerators.
• Track KPIs, measure solution impact, and provide insights for optimization and continuous improvement.
Desired Profile:
• 5+ years of experience in digital operations, transformation, solution design, or consulting roles.
• Hands-on exposure to solutioning, pre-sales, or designing digital/automation-led workflows.
• Strong understanding of digital platforms, automation technologies, analytics, and enterprise systems.
• Strong problem-solving, analytical thinking, and structured approach to developing solutions.
• Experience working with clients in a solution-consulting or pre-sales capacity is preferred.
• Excellent presentation, communication, and stakeholder management skills.
• Bachelor’s degree in Engineering/Technology/Business; MBA or consulting background is an added advantage.
EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.