Job Description
Must Have
Responsibilities:
• Strategize, lead, and design functional and technical solution development for new business acquisition activities related to Indegene’s commercial solutions spectrum, including omnichannel, content factory, web factory, CX and data-oriented solutions
• Demonstrate thought leadership, solution innovation, and architecture design for RFPs and other client engagement avenues.
• Manage a sub portfolio and team management for running that portfolio
• Evaluate client requirements in collaboration with internal SMEs/tech experts, aligning them with Indegene's service propositions, operating model designs, effort estimations, SLA definitions, etc.
• Develop compelling sales narratives, value proposition document, business cases and CXO/CXO-1 level discussion material, with an ability to drive client facing discussions
• Define solution models and budget creation for consulting, current engagement scale-up, new technology implementation, legacy portfolio modernization across MarTech stack
• Conduct discovery sessions with customers to shape opportunities and contribute to the overall pipeline development.
• Architect pricing models, construct solutions, and orchestrate alignment between clients and internal stakeholders.
• Drive end-to-end bid management for large deals, author proposal responses, and actively lead proposal defence discussions, pricing negotiations, and SOW closures.
• Global markets coverage and mandate to drive growth across key and new accounts portfolio, working closely with sales and delivery leadership
• Lead ideation sessions with internal leadership teams to identify innovative win themes and value propositions during proposal development.
• Articulate Indegene's value proposition to clients through written proposals and live presentations.
• Strategically align Indegene's tech offerings with emerging trends, including GenAI-driven solutions and digital transformation initiatives.
• Navigate complex decision-making among a large set of cross-functional stakeholders (both internal and client side)
Desired Profile:
• MBA graduate with overall 12+ years’ experience in marketing and CX oriented solutions selling
• Prior experience in managing complex solution development for integrated and large deals
• Proven experience in MarTech, omnichannel, web factory and large scale centralization projects
• Experienced in owning pricing estimations, client discovery discussions and solution architecture
• Hands-on experience in bid management, solution design, client presentations and legal agreements (SOWs)
• Prior experience in creating new solutions, POVs and industry benchmarking collateral related to technology areas
• Excellent communication and client management skills, with the ability to clearly articulate value propositions."