Title: Senior Associate - Client services
KA, IN
Job Description
Must Have
Senior Associate – Client services
You will be responsible for:
Understand the project scope, objectives, and deliverables clearly.
Effectively communicate project requirements to team members and stakeholders in a timely and transparent manner.
Identify and manage project dependencies, risks, and critical paths.
Assist the project team in planning, scheduling, and defining timelines and milestones using appropriate tools.
Liaise continuously with stakeholders to ensure alignment throughout the project lifecycle.
Proactively identify and resolve issues and conflicts within the project team.
Develop and deliver regular progress reports, proposals, requirement documents, and presentations.
Define the cadence and content of status reporting, analyze outcomes, and troubleshoot problem areas.
Establish and communicate project success criteria across all relevant parties.
Conduct post-project evaluations and compile insights to identify key learnings, successes, and improvement areas.
Develop and implement best practices, templates, and tools for efficient project execution and governance.
Qualifications:
Graduate with approximately 10+ years of experience in project management, ideally managing web/digital-based projects, including end-to-end process execution.
Proficient in project management tools like ServiceNow, JIRA, and Microsoft Office suite.
Strong working knowledge of current and emerging technologies.
Demonstrated ability to work independently as well as in collaborative team settings.
Excellent written and verbal communication and presentation skills.
Enthusiastic about networking and staying updated on technological advancements, with the ability to relate innovations to project needs.
Skilled at researching project-related tools, issues, or solutions and applying learnings effectively.
Experience in Life Sciences or healthcare organizations is a strong advantage.
Advanced MS Excel proficiency is essential.
Good to have
EQUAL OPPORTUNITY