Title: Senior Business Analyst.
Date:
20 Jan 2026
Location:
KA, IN
Role: Lead – Digital Operations and Solutioning
Location: India
Description:
We are looking for a Lead – Digital Operations and Solutioning who will play a central role in solution design, value articulation, and digital transformation delivery. This role requires a strong blend of analytical thinking, solutioning capability, and hands-on program execution.
You will work closely with business, technology, and operations teams to design scalable digital solutions, support pre-sales engagements, and ensure seamless implementation of transformation programs.
Responsibilities:
• Lead and contribute to solutioning activities, including designing digital workflows, operating models, automation roadmaps, and transformation frameworks.
• Partner with clients and internal stakeholders to translate business problems into structured, scalable, and technology-enabled solutions.
• Develop solution frameworks, concept notes, value propositions, and storylines for proposals, RFPs, and strategic pitches.
• Conduct feasibility assessments, gap analyses, and evaluate tools/technologies as part of the solution design process.
• Support pre-sales conversations, client workshops, and discovery sessions by presenting solution approaches and business value.
• Drive end-to-end program execution of digital transformation initiatives, ensuring solution components are implemented as designed.
• Design and run test-and-learn pilots / POCs to validate digital solutions prior to scale-up.
• Collaborate with product, engineering, and automation teams to ensure technical alignment and successful deployment of solutions.
• Identify process gaps, operational inefficiencies, and improvement opportunities; design and recommend automation or digital accelerators.
• Track KPIs, measure solution impact, and provide insights for optimization and continuous improvement.
Desired Profile:
• 5+ years of experience in digital operations, transformation, solution design, or consulting roles.
• Hands-on exposure to solutioning, pre-sales, or designing digital/automation-led workflows.
• Strong understanding of digital platforms, automation technologies, analytics, and enterprise systems.
• Strong problem-solving, analytical thinking, and structured approach to developing solutions.
• Experience working with clients in a solution-consulting or pre-sales capacity is preferred.
• Excellent presentation, communication, and stakeholder management skills.
• Bachelor’s degree in Engineering/Technology/Business; MBA or consulting background is an added advantage.