Title:  Senior Project Associate

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Senior Project Associate

EDUCATION: Bachelor’s degree in any discipline (Science, Commerce, Arts, etc.). MBA in Project Management, Operations, Healthcare, or equivalent field is preferred

EXPERIENCE: 3 - 5 years of experience in Client Servicing and Program Management

SKILLS: 

Technical Skills:
•    Proficient in MS Office Suite (Excel, Outlook, PowerPoint) and document management systems.
•    Familiarity with project and program management methodologies.
•    Understanding of budgeting and resource allocation procedures.
•    Skilled in using project management or compliance tools (e.g. JIRA, MS Project, Smartsheet, etc.)

Soft Skills:
•    Possesses strong communication and interpersonal skills, fostering effective collaboration and adaptability in team environments.
•    Demonstrates the ability to manage multiple priorities efficiently with a structured and accountable approach.
•    Applies an analytical mindset to identify risks or bottlenecks and proactively suggest practical solutions.

PRINCIPAL RESPONSIBILITIES: 

Project Management & Support:
•    Assist in planning, scheduling, and tracking client engagement timelines and deliverables.
•    Support stakeholders with status updates, dashboards, and presentations.
•    Coordinate with cross-functional teams to ensure timely task completion and escalate delays as needed.
•    Facilitate client engagement setup activities including KOMs, resource planning, and client communication.
•    Monitor progress, identify risks, and provide timely alerts to stakeholders.
•    Manage documentation, including meeting minutes, trackers, and reports.
•    Support the creation of RFI, RFQ, and RFP responses and maintain project management tools.
•    Facilitate internal and client audits and manage engagement related queries.
•    Oversee system and infrastructure setup for project delivery (e.g., access, training, configuration).
•    Track compliance, prepare deviation reports, and propose corrective actions.
•    Perform onboarding/offboarding activities and monitor delivery against KPIs and SLAs.

Training & SOP Management
•    Track and manage training completion, SOP adherence, and audit readiness for regulatory project teams.
•    Coordinate updates to process documentation and SOPs based on evolving client needs or internal process improvements.

Good to have

Finance Management
•    Assist in revenue recognition, including reconciling time entries, deliverable milestones, and billing schedules.
•    Generate regular reports on projects health, financial, and resource utilization. Support invoicing, financial tracking, and volume forecasting.

Stakeholder Management & Communication
•    Act as the central coordination point between cross-functional teams and clients for updates and requirements.
•    Prepare status reports, dashboards, and escalation summaries for leadership and client reviews.
•    Establish and maintain strong, long-term client relationships by serving as the primary point of contact, understanding client objectives, proactively addressing concerns, and ensuring consistent communication and alignment throughout the project lifecycle.
•    Proactively manage and resolve escalations by identifying root causes, coordinating with cross-functional teams, and ensuring timely resolution while maintaining transparency with internal stakeholders and clients.

Documentation, Repository & Compliance
•    Maintain centralized, audit-ready repositories of project documents with version control.
•    Drive SOW creation and coordinate internal/external approvals.
•    Facilitate MSA creation in collaboration with legal, finance, and business teams.

Quality Management & Process Compliance
•    Ensure adherence to quality, confidentiality, and security standards by executing and supporting quality systems, SOPs and documentation protocols
•    Liaise with QC reviewers, SMEs, and auditors to ensure compliance and corrective actions.
•    Ensure compliance with training and rgulatory specifications.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.