Title:  Sr. Data Cloud Analyst

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Role: Sr. Data Cloud Analyst 

Job Description: 

The Data Cloud Analyst should own how customer data comes together to drive smarter decisions and AIpowered experiences.  

This role focuses on building a trusted, unified customer view by leading data ingestion, modeling, harmonization, and segmentation. Working closely with CRM, analytics, integration, and business teams, the role translates business needs into scalable data solutions that support Agentforce and advanced analytics.  

The Data Cloud Analyst would ensure data quality, governance, and performance, monitors platform usage and costs, and acts as a trusted advisor to IT leadership while partnering with Salesforce and system integrators to adopt new capabilities. 

Key Responsibilities 

Lead the implementation and configuration of Salesforce Data Cloud, including data ingestion, harmonization, and segmentation 
Design and manage data models and mappings to support a unified customer view 
Enable Agentforce and AI use cases by ensuring Data Cloud is properly structured, enriched, and efficient 
Partner with CRM, analytics, and integration teams to ingest data from internal and external sources (CRM, marketing platforms, third-party data providers, etc.) 
Define and manage calculated insights, data transformations, and segmentation logic within Data Cloud 
Collaborate with business stakeholders (Sales, Marketing, Medical, Global) to translate use cases into data requirements 
Ensure data quality, governance, and compliance within Data Cloud 
Support testing, validation, and deployment of Data Cloud-enabled capabilities across markets 
Monitor Data Cloud performance, usage, costs, and consumption-based metrics 
Act as a subject matter expert for Data Cloud, advising IT leadership on roadmap implications, dependencies, and best practices 
Work closely with Salesforce and System Integrators to adopt new Data Cloud and AI features as they become available 
Data evaluation focused on quality and ability to support aligned organizational goals  

 

Qualifications 

4+ years of experience in data, analytics, or CRM-related roles (e.g., Data Analyst, CRM Analyst) 
Have been part of at least one Salesforce Data Cloud implementation 
Hands-on experience with Salesforce CRM and data-related components 
Strong understanding of data integration concepts, including APIs, batch ingestion, real-time data flows, and data transformation 
Experience working with customer data platforms, data lakes, or similar customer data orchestration solutions 
Proven ability to translate business use cases into data and analytics solutions 
Strong analytical skills with experience in data modeling and data quality management 
Experience working in regulated industries (pharma, life sciences preferred) 
Excellent communication skills, able to collaborate with both technical and business stakeholders 
Salesforce certifications strongly preferred (Salesforce Certified AI Associate, Salesforce Certified AI Specialist, Salesforce Certified Platform App Builder, Salesforce Certified Integration Architecture Designer, Salesforce Certified Data Cloud Consultant) 
Experience supporting AI, predictive analytics, or next best action use cases 

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.