Title: Liaison Manager
NJ, US
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
Looking to jump-start your career?
We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.
We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
If this excites you, then apply below
Liaison Manager
(NOTE : This is a Hybrid role in California, with 2-3 days at client location)
A: Accountablity -
1. Oversee Program Management through the dedicated on-offshore teams
2. Enabling new service including Modular Content, Creative, Content
repurpose, Medical etc with direction and agreement from DSO Leadership
3. Alignments with DSO Ops Leads, Brand Teams and AORs as advised by the
DSO Leadership
4. SPOC for DSO Leadership to report on engagement health, opportunities and
Escalations
5. Driving and meeting DSO and CPC objectives
6. Delivery excellence and Operational success to achieve and BAU
state for the engagement in USA
B. Responsibilities -
1. In consultation with Program Sponsor, plan the program based on strategic
objectives and proactively track the progress.
2. Track and resolve issues and initiate appropriate corrective actions. Work
with independent and decisive mindset with minimal oversight from
Program sponsor.
3. Drives weekly actions meeting covering all Administrative, Operations
and Delivery
4. SPOC for Program sponsor about all aspects of program like delivery,
managing issues with external agencies etc
5. Support Program Sponsor in execution of key account plans for Brands
6. Drives adoption of Key services by DSO Ops leads
7. Represents DSO & CPC and positions and advances offerings to
maximize value for Gilead
8. Ensures stakeholders are engaged based on defined comms and training
plan.
9. Keeps oversight on development/training plan of the delivery team.
10. Provides effective reporting tailored to stakeholders across the horizontal and
vertical structures of the organization.
11. Leads a team of Onshore and offshore PMs and Tech SMEs to achieve
engagement objectives in alignment with DSO and CPC Leadership's advice
EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.