MDM Senior Analyst

Job Description

Job Title: MDM Senior Analyst

Posting Start Date: 10/07/2026

Job Description: Job Description: MDM Analyst 1.1 JOB SCOPE • MDM analyst with knowledge of life sciences data model. • Act as a strategic partner to local Operating Companies (OpCos), fostering collaboration and supporting MDM. • Deep knowledge of data providers data model (e.g. OneKey) • Deep knowledge of integrations and how a “gold” record is maintained • Partner with Administration & Support Teams (CRM Admin, Data Stewardship, Event Management, Medical, Market Access) to deliver integrated excellence. • Collaborate with EMEA and other operating countries to share best practices. • Team Lead: external/contractors • Strategic role: Subject Matter Expert in MDM 1.2 KEY RESPONSIBILITIES MDM Data • Data Quality Management, perform data profiling, identify quality issues, and drive remediation. • Develop and maintain data standards, hierarchies, business rules, and validation processes. • Monitor MDM system performance, manage workflows, and validate mastered records. • The ability to trace data errors back to their source and implement systemic fixes. • Supervising the lifecycle of master records, from initial entry to archiving, ensuring all stages are managed according to compliance. • Establish and enforce naming conventions, formatting rules, and data entry standards. • Regularly analyze datasets to identify "dirty" data, patterns of errors, or missing information. • Perform deduplication (merging twin records) and enrich internal data with external sources. Data providers • Maintain existing data sources, ensuring proper mapping, enhancing when it is required. • Onboard new data sources, ensuring proper mapping and integration into the MDM hub. • Ability to identify patterns, errors, and opportunities for improvement in complex datasets. • Knowledge of data modeling, data integration techniques, and metadata management. Downstream systems • A high degree of precision is required, as a single error in master data can cause chain reactions in downstream systems. • Familiarity with ETL tools, (e.g. Informatica, Kafka, etc) • Familiarity with downstream systems (CRM, ERP, etc) • Act as a liaison between MDM and downstream product owners to define data ownership and accountability. Cross-Functional Collaboration • Work closely with CRM Admin, Medical, Market Access, and Event Management leads to ensure seamless integration of MDM data. • Ability to bridge the gap between technical teams and business stakeholders. • Translate OpCo platform requests into functional requirements, supporting change management and UAT processes. Operational Excellence & Compliance • Ensure system compliance with Healthcare Business Integrity, Legal, Privacy, GDPR, and FCPA. • Monitor and support data quality, cleansing, and territory/product integrity. • Engage with HCC, Legal, and Privacy teams to uphold corporate responsibility standards. 1.3 MAIN INTERACTIONS Internal • Administration & Data Steward • Local and EMEA Management • Regulatory & compliance teams • IT External: • Third party suppliers • Database developer • MDM vendors • Regional teams 1.5 ROLE REQUIREMENTS Knowledge / skills: • Proven experience with MDM platforms, e.g. Reltio, Informatica MDM, etc. • Advanced SQL skills. • Experience with data quality tools. • Mastery of MS Excel (macros, looksups, etc) • Configure MDM software rules, workflows, and UI screens for data entry users • Deep knowledge of “Root Cause Analysis” • Meticulous Attention to Detail • Understanding how a data field can impact a critical process 1.6 CORE COMPETENCIES • Skilled in developing and nurturing strategic relationships with internal and external stakeholders. • Extensive practical knowledge in data import/export, reporting tools, dashboards, and visualizations. • Strong understanding of business systems and processes, including data architecture and application relationships. • Advanced analytical, mathematical, and creative problem-solving skills. • Excellent written and verbal communication, active listening, and collaboration skills. • Ability to communicate complex ideas in both technical and user-friendly language. • Highly self-motivated, proactive, and results-oriented. • Ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment. • Strong customer service orientation and commitment to delivering value. • Experience working in collaborative, cross-functional teams. • Ability to contribute to the planning, design, development, and deployment of new enhancements.