Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Programme Manager — Programme Execution, Operations & Workflow Optimisation 

Role Summary 

Indegene is evolving into an agency-of-scale model that fuses creative excellence, strategic thinking, and AI-enabled delivery. 

The Programme Manager sits at the centre of this evolution. 

This role owns the execution, orchestration, and optimisation of delivery across one or more client programmes, ensuring work is delivered efficiently, predictably, and at scale. 

Programme Managers operate as delivery execution leaders—combining programme leadership, operational excellence, and workflow design to build scalable, high-performing delivery models across distributed teams. 

Role Purpose 

Programme Managers lead how execution works. 
They orchestrate people, process, and AI-enabled workflows to ensure programmes are executed with quality, efficiency, and control. 

They are accountable for: 

Executed the activation strategy  

End-to-end programme execution  

Operational performance and consistency 

Workflow optimisation across human and AI-enabled delivery 

Enabling offshore teams to execute at scale 

 

Good to have

Key Responsibilities 

Programme Execution Leadership 

Own end-to-end delivery performance across assigned programmes (timelines, quality, budget) 

Lead and direct offshore PM teams across human and AI-assisted delivery pipelines 

Act as the primary delivery partner to Client Services, ensuring aligned and predictable execution 

Ensure delivery plans are structured, realistic, and consistently executed 

Identify risks early and drive proactive mitigation 

Operations & Workflow Optimisation 

Identify and highlight delivery workflows across risks and optimisations to the Regional Program Director 

Reengineer delivery processes by identifying where steps can be:  

automated 

augmented 

resequenced using AI-enabled tools 

Ensure offshore PM teams operate within clear, scalable delivery systems 

Establish best practices that improve speed, quality, and efficiency 

Drive consistency and repeatability across delivery 

AI-Enabled Delivery 

Operate with working fluency in AI tools as delivery infrastructure, not just efficiency aids 

Design how human and agent workflows integrate across delivery 

Ensure offshore teams are confident in working with AI agents as delivery partners:  

directing outputs 

reviewing quality 

course-correcting where required 

Act as the delivery voice into AI and product development, ensuring tools reflect real delivery needs 

Financial & Performance Management 

Own oversight of programme financial performance, including:  

revenue forecasting 

delivery efficiency 

budget adherence 

Ensure accurate financial tracking through PM teams 

Identify financial risks and escalate early 

Contribute to improving pricing models through delivery efficiency insights 

Resourcing & Team Leadership 

Lead and develop offshore PM teams, creating clarity, accountability, and high performance 

Align resourcing to programme needs and delivery complexity 

Act as the escalation point for delivery challenges 

Build capability within teams to operate in AI-enabled delivery environments 

What Good Looks Like 

Delivery is predictable, scalable and controlled 

Workflows are clear, efficient and continuously improving 

Offshore teams operate independently with confidence 

AI is integrated into delivery as standard practice 

Risks are identified early and managed effectively 

Programmes run with strong operational discipline and minimal friction 

Qualifications & Experience 

5-8+ years of senior project/programme management experience in an agency or scaled delivery environment 

Proven experience managing complex, multi-workstream delivery across distributed teams 

Strong operational and stakeholder management capability 

Experience working with or integrating AI-enabled tools into delivery workflows 

Comfortable leading teams where AI agents are part of the delivery ecosystem, including assessing output quality 

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.