Company Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
Job Description
Job Title: Associate Principal - Consulting
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare
organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold,
industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship,
and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the
convergence of healthcare and technology, check out www.careers.indegene.com
Indegene is scouting for leaders who can help us write the next chapter of our growth story. We are at the
exciting intersection of healthcare and technology and are rapidly growing in a sustainable fashion.
We are enabling healthcare organizations be future ready for which we are building new capabilities every day
and need employees to build things from scratch for us and take ownership. You will be leading teams and
delivering outcomes while working with a purpose-driven organization. We are a passionate team that likes to
make a difference with our work in our customers’ lives. We ensure a differentiated career for our employees.
Responsible for building strong relationships with clients at a strategic level, driving thought leadership with
clients to solve their problems through Indegene’s solutions and brining direct impact to the client’s business
objectives. They are responsible for driving business growth by leveraging Indegene’s full offering suite and
identifying new business opportunities.
Director - Consulting
Regional & global client leadership
- Act as client engagement lead for the region, complementing market-level relationships managed by
Strategic Account Directors. You will be The point person connecting the 'front end' agency to the organisation.
- Oversee best practice across the onshore teams, providing support and advice, setting expectations for
quality and proactively check in to ensure delivery of those standards is upheld.
- Provide techniques and strategies for on shore teams to drive growth.
- Connect markets to look at cross country client expansion by showcasing successes, and using these as a
driver for growth.
- Ensure client satisfaction, strategic alignment, and long-term partnership health.
Strategic ownership of brand programs
- Hold senior accountability for the strategic direction and quality of work across the region.
- Develops an intimate knowledge of the category markets and TAs to which their brands belong.
- Ensure scopes of work reflect clear strategic intent, measurable outcomes, and scalable delivery.
- Ensures high quality agency output, reflective of consistently superior creative product.
- Provide strategic input to priority programs, major launches, strategic briefs and complex initiatives.
Proactively provide clients with strategic insight and problem solving.
- Act as escalation point for strategic issues, ensuring course-correction where brand ambition and delivery
realities diverge.
Account team leadership
- Connect with offshore delivery and project teams to flag growth opportunities, challenges with staffing,
resourcing, model etc.
- Lead recruitment process for new Account Team hires, collaborating with HR.
- Ensure all new members are correctly on boarded, ensuring they have the kit, the collaboration, the tools
and the training to do the job well.
- Lead, coach, and performance-manage in-market teams across Europe.
- Support an 'agency culture' creating a good, collaborative and fun working environment 'from a distance',
connecting groups across the continent to create a virtual agency front-end team.
- Set clear standards for account management, escalation, and client engagement.
- Build leadership capability, succession depth, and a strong performance culture.
Account growth
- Partners with Strategy, Project Management, Operations, and Capability leaders to shape brand roadmaps,
operating models, and multi-market activation plans.
- Partner with the Managing Director, GTM Lead and US counterpart on global account strategy.
- Contribute to key Tectonic initiatives, including operating-model evolution, scalability, and AI enablement
within client set.
- Identify and realise organic growth opportunities across regional and global accounts.
- Champion new agency capabilities and integrated offerings across client engagements.
- Communicate growth targets to each lead sense checking that targets and forecasts are grounded.
New business
- Connect with wider stakeholders within existing client business to open doors.
- Support regional new business/project efforts (RFI/RFPs, pitches, transitions), partnering with the GTM Lead and Managing Director.
- Act as senior client presence in complex pursuits and early-phase engagements.
- Support presentation development for new business opportunities.
Delivery & operational governance
- Ensure consistent, high-quality account management and delivery across markets.
- Oversee regional financial performance and provides accurate and realistic forecasts for the group, routinely
monitoring project volumes accounts to maximise income generation.
- Be aware of and cognizant of margins and team utilisation, ensuring staffing is appropriate.
- Align client ambition with scalable, operationally sustainable delivery models.
- Act as escalation point and client presence in complex or high-impact situations.
EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and
Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy,
sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to
separation, will be based on business requirements, candidate’s merit and qualification.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment
without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status,
protected veteran status, or any other characteristics.
Qualifications
Bachelor's Degree