Title: Medical Communication & Information Specialist

Date: 3 Jun 2025

Location:

ON, CA

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Medical Communication & Information Specialist
Summary: Indegene is looking for a Canada based medical communication & information professional to work on medical communication & information deliverables for their global clients. Key responsibilities would include developing and reviewing content for a variety of medical communications & medical information documents such as slide sets, videos, abstracts, posters, infographics, literature searches, responding to medical information requests and escalated inquiries based on highest quality clinical evidence.
Responsibilities:
• Research, develop, and review content that is scientifically accurate, evidence-based, appropriately referenced, and complying with quality and regulatory standards. Responsible for authoring and reviewing medical and scientific documents including but not limited to abstracts, newsletters, posters, slide decks, videos, infographics, medical information letters, etc.
• Respond to medical information requests (or inquiries) from internal and external customers and ensure the responses are medically and scientifically accurate, timely, balanced, and meet customers’ needs.
• Respond to inquiries received via phone, email, internet or mail with high quality customer service and document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP) and regulatory guidelines.
• Create medical information documents including, but not limited to, standard response documents (SRs), questions and answer documents (Q&As), and reactive slide decks by assessing and summarizing published medical and scientific literature. Update the documents at regular intervals and maintain a database of frequently used medical information documents.
• Demonstrate expertise and knowledge of assigned therapeutic areas and a good understanding of pertinent disease state(s).
• Perform literature searches in Pubmed and Embase including formulating a search strategy, critically evaluating the validity of the scientific literature, data extraction, and data presentation that would support the creation of medical content and check for or obtain copyright permissions prior to internal or external use.
• Work on platforms and tools to support creation, review, management, documentation, analysis and tracking of medical information documents.
• Work with the medical information and medical affairs teams during congresses, product launches, and key data releases and ensure assigned work is completed as per the timelines and SOPs.
• Have a background and understanding of requirements for strategic communication planning, KOL profiling, scientific meetings (advisory boards, company sponsored meetings, congress symposia), disease-awareness programs, and training and development programs (internal and external).

Good to have

Requirements:

• Advanced bioscience or pharmacy/medical qualification (PharmD, PhD, MD, any life science background).
• Minimum of 2-3 years of scientific writing/content writing experience in research, life science and pharmaceutical companies, for example, within medical affairs or medical information teams, or medical communications agency experience. Specific medical communication & information experience is preferred.
• Strong accountability, interpersonal and organizational skills, and the ability to work in a cross-functional team environment.
• Ability to perform in-depth literature research, analysis and interpretation of medical data.
• Knowledge of regulatory guidelines affecting the dissemination of medical communication & information and product promotion.
• Excellent verbal and written communication skills and willingness to travel on as needed basis.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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