Title:  Medical Information Specialist

Date:  28 Oct 2025
Location: 

ON, CA

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

1.    Create/review content for development and update of standard response letters, custom response letters, FAQs, infographics etc. Should be able to take decisions on presentation of information, structure and flow of content, and inclusion of relevant data. Should be familiar with AMA style of writing with adequate knowledge on language, grammar, stylization, and referencing.
2.    Should be able to handle enquiries, triage enquiries containing adverse events (AEs)/product quality complaints (PQCs) to the respective teams, develop/review MI responses to ad hoc queries received from HCPs/Internal staff/Public
3.    Localization of standard response documents.
4.    Data analytics: Creation of reports for products and identify trends from data.
5.    Should be well versed with scientific databases such as Pubmed, Embase etc and know the process of literature search and retrieving relevant publications/data. 
6.    Familiarity with Veeva, IRMS, Endnote, Rightfind, Mendeley will be beneficial. 
7.    Should be able to actively participate in client calls, understand client requirements and be able to discuss with clients on best-approaches for content presentation and flow, provide project status updates, answer any questions from the clients etc
8.    Responsible to follow the best practices in the department regarding - processes, communication (internal & external), project management, documentation  
9.    Participate in assigned training programs and work on assignments as per requirement
10.    Mentor and train junior writers
11.    Compliance to quality, confidentiality and security and adhere and follow quality systems, processes and policies

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.