Title: Medical Information Specialist
ON, CA
Job Description
Must Have
1. Create/review content for development and update of standard response letters, custom response letters, FAQs, infographics etc. Should be able to take decisions on presentation of information, structure and flow of content, and inclusion of relevant data. Should be familiar with AMA style of writing with adequate knowledge on language, grammar, stylization, and referencing.
2. Should be able to handle enquiries, triage enquiries containing adverse events (AEs)/product quality complaints (PQCs) to the respective teams, develop/review MI responses to ad hoc queries received from HCPs/Internal staff/Public
3. Localization of standard response documents.
4. Data analytics: Creation of reports for products and identify trends from data.
5. Should be well versed with scientific databases such as Pubmed, Embase etc and know the process of literature search and retrieving relevant publications/data.
6. Familiarity with Veeva, IRMS, Endnote, Rightfind, Mendeley will be beneficial.
7. Should be able to actively participate in client calls, understand client requirements and be able to discuss with clients on best-approaches for content presentation and flow, provide project status updates, answer any questions from the clients etc
8. Responsible to follow the best practices in the department regarding - processes, communication (internal & external), project management, documentation
9. Participate in assigned training programs and work on assignments as per requirement
10. Mentor and train junior writers
11. Compliance to quality, confidentiality and security and adhere and follow quality systems, processes and policies
Good to have
EQUAL OPPORTUNITY