Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

Role: Omnichannel Analytics Manager

Job Description

Role Overview 

We are seeking a Associate Manager / Manager - Omnichannel Analytics to lead analytics delivery across multiple life sciences brands. This role is responsible for owning insight generation, ensuring delivery quality, and driving actionable recommendations that influence marketing and business decisions. 

The ideal candidate combines strong analytical rigor, structured thinking, and executive-level communication, with the ability to operate in a fast-paced, cross-functional environment. 

We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Key Responsibilities 

1. Analytics Delivery & Insight Generation 

Lead end-to-end analytics delivery across campaigns, channels, and brand initiatives 
Translate complex data into clear, actionable insights and recommendations 

Ensure all outputs answer: 

What changed? 
Why did it change? 
So what? 
What should we do next? 

Drive consistency and quality across recurring deliverables (monthly reads, campaign analyses) 

2. Client & Stakeholder Management 

Serve as a primary point of contact for brand, media, and digital stakeholders 
Lead client readouts with clarity, confidence, and structured storytelling 
Proactively identify risks, gaps, and opportunities 
Build trusted advisor relationships through consistent, high-quality delivery 

3. Test & Learn / Experimentation 

Design and evaluate test & control experiments across media and marketing initiatives 
Translate experiment results into business impact (e.g., script lift, patient starts, engagement) 
Partner with data science teams to ensure methodological rigor and scalability 

4. Team Leadership & Delivery Governance 

Manage and mentor offshore analysts and data science resources 

Ensure: 

High data accuracy and QC standards 
Clear tasking and timelines 
Strong first-pass analyses 
Establish and enforce delivery discipline: 
Structured updates (status, risks, next steps) 
High-quality pre-reads 
Minimal rework cycles 

5. Cross-Functional Collaboration 

Partner with campaign operations, media, and strategy teams to ensure: 
Data alignment 
Measurement clarity 
Smooth execution workflows 
Resolve ambiguities and drive end-to-end accountability 

6. Capability Building & Standardization 

Contribute to development of: 
Analytics playbooks 
Insight frameworks 
Reporting standards 
Drive best practices in insight generation, storytelling, and measurement 

Good to have

Required Qualifications 

Experience 

5-8 years (Associate Manager) / 8-10 years (Manager) in: 
Commercial analytics / marketing analytics / consulting 
Experience in life sciences, pharma, or healthcare analytics strongly preferred 

Core Skills 

Strong analytical foundation: 
SQL (required) 
Python/R (preferred) 
Experience with: 
Campaign performance analytics 
Digital/media measurement 
Claims / patient-level data (preferred) 
Proven ability to translate data into business insights 

Test & Control Expertise 

Hands-on experience designing and interpreting: 
A/B tests 
Matched market tests 
Incrementality studies 
Ability to connect results to business outcomes 
 

Communication & Leadership 

Strong structured thinking and executive-level communication 
Ability to lead client conversations with clarity and confidence 
Experience managing distributed teams (onshore/offshore) 

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.