Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
Role: Pega Lead Consultant
Job Description: Indegene is seeking a skilled Pega Consultant to design, configure, and implement Pega-based case management and workflow solutions as part of enterprise-scale digital transformation programs.
The ideal candidate will bring strong hands-on experience in Pega BPM, case lifecycle management, and system integrations, and will work closely with cross-functional teams to deliver scalable, high-quality solutions aligned with business requirements.
Must Have
Key Responsibilities
1. Pega Application Development & Configuration
• Design and configure Pega case types, workflows, and business rules
• Implement end-to-end case lifecycle management, including SLAs and escalations
• Develop reusable components following Pega best practices and guardrails
2. Workflow & Case Management Implementation
• Translate business requirements into Pega workflows and process models
• Configure decisioning, routing, and automation logic
• Ensure optimal performance and scalability of workflows
3. Integration & Data Management
• Implement integrations with enterprise systems (APIs, web services, databases)
• Support data mapping, transformation, and validation
• Ensure seamless data flow across systems and applications
4. Testing & Quality Assurance
• Perform unit testing, system testing, and UAT support
• Identify, track, and resolve defects during development and testing phases
• Ensure adherence to quality standards and deployment readiness
5. Production Support & Stabilization
• Troubleshoot and resolve production issues
• Support post-deployment stabilization and performance tuning
• Collaborate with support teams to ensure system reliability
6. Stakeholder Collaboration
• Work closely with business analysts, architects, and technical teams
• Provide inputs on solution design and feasibility
• Communicate progress, risks, and dependencies effectively
Required Skills & Qualifications
Education
• Bachelor’s degree in Computer Science, Engineering, or related field
Experience
• 4–8 years of hands-on experience in Pega development and implementation
• Experience working in enterprise-scale BPM / workflow projects
Technical Skills
• Strong expertise in:
o Pega BPM platform (case management, workflows)
o Case lifecycle design and implementation
• Experience in:
o Integrations (REST/SOAP APIs, database connectivity)
o Data modeling and validation
o Debugging and performance tuning
Good to have
Functional Skills
• Understanding of business process management (BPM) concepts
• Experience in requirement analysis and solution design
• Familiarity with Agile / Scrum methodologies
Behavioral Skills
• Strong problem-solving and analytical thinking
• Effective communication and stakeholder management
• Ability to work in a fast-paced, collaborative environment
Nice to Have / Certifications
• Pega Certified System Architect (CSA)
• Pega Certified Senior System Architect (CSSA)
• Experience working on large enterprise transformation programs
• Exposure to cloud deployments and DevOps practices
Key Performance Indicators (KPIs)
• Quality and timeliness of Pega solution delivery
• Defect density and resolution turnaround time
• Adherence to Pega best practices and guardrails
• Stakeholder satisfaction and collaboration effectiveness
• Stability and performance of deployed solutions