Job Description
Job Title:  Pega Lead Consultant
Posting Start Date:  23/04/2026
Job Description:  Job Summary Indegene is seeking a skilled Pega Consultant to design, configure, and implement Pega-based case management and workflow solutions as part of enterprise-scale digital transformation programs. The ideal candidate will bring strong hands-on experience in Pega BPM, case lifecycle management, and system integrations, and will work closely with cross-functional teams to deliver scalable, high-quality solutions aligned with business requirements. ________________________________________ Key Responsibilities 1. Pega Application Development & Configuration • Design and configure Pega case types, workflows, and business rules • Implement end-to-end case lifecycle management, including SLAs and escalations • Develop reusable components following Pega best practices and guardrails ________________________________________ 2. Workflow & Case Management Implementation • Translate business requirements into Pega workflows and process models • Configure decisioning, routing, and automation logic • Ensure optimal performance and scalability of workflows ________________________________________ 3. Integration & Data Management • Implement integrations with enterprise systems (APIs, web services, databases) • Support data mapping, transformation, and validation • Ensure seamless data flow across systems and applications ________________________________________ 4. Testing & Quality Assurance • Perform unit testing, system testing, and UAT support • Identify, track, and resolve defects during development and testing phases • Ensure adherence to quality standards and deployment readiness ________________________________________ 5. Production Support & Stabilization • Troubleshoot and resolve production issues • Support post-deployment stabilization and performance tuning • Collaborate with support teams to ensure system reliability ________________________________________ 6. Stakeholder Collaboration • Work closely with business analysts, architects, and technical teams • Provide inputs on solution design and feasibility • Communicate progress, risks, and dependencies effectively ________________________________________ Required Skills & Qualifications Education • Bachelor’s degree in Computer Science, Engineering, or related field ________________________________________ Experience • 4–8 years of hands-on experience in Pega development and implementation • Experience working in enterprise-scale BPM / workflow projects ________________________________________ Technical Skills • Strong expertise in: o Pega BPM platform (case management, workflows) o Case lifecycle design and implementation • Experience in: o Integrations (REST/SOAP APIs, database connectivity) o Data modeling and validation o Debugging and performance tuning ________________________________________ Functional Skills • Understanding of business process management (BPM) concepts • Experience in requirement analysis and solution design • Familiarity with Agile / Scrum methodologies ________________________________________ Behavioral Skills • Strong problem-solving and analytical thinking • Effective communication and stakeholder management • Ability to work in a fast-paced, collaborative environment ________________________________________ Nice to Have / Certifications • Pega Certified System Architect (CSA) • Pega Certified Senior System Architect (CSSA) • Experience working on large enterprise transformation programs • Exposure to cloud deployments and DevOps practices ________________________________________ Key Performance Indicators (KPIs) • Quality and timeliness of Pega solution delivery • Defect density and resolution turnaround time • Adherence to Pega best practices and guardrails • Stakeholder satisfaction and collaboration effectiveness • Stability and performance of deployed solutions