Job Description:
Job Summary
Indegene is seeking a skilled Pega Consultant to design, configure, and implement Pega-based case management and workflow solutions as part of enterprise-scale digital transformation programs.
The ideal candidate will bring strong hands-on experience in Pega BPM, case lifecycle management, and system integrations, and will work closely with cross-functional teams to deliver scalable, high-quality solutions aligned with business requirements.
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Key Responsibilities
1. Pega Application Development & Configuration
• Design and configure Pega case types, workflows, and business rules
• Implement end-to-end case lifecycle management, including SLAs and escalations
• Develop reusable components following Pega best practices and guardrails
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2. Workflow & Case Management Implementation
• Translate business requirements into Pega workflows and process models
• Configure decisioning, routing, and automation logic
• Ensure optimal performance and scalability of workflows
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3. Integration & Data Management
• Implement integrations with enterprise systems (APIs, web services, databases)
• Support data mapping, transformation, and validation
• Ensure seamless data flow across systems and applications
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4. Testing & Quality Assurance
• Perform unit testing, system testing, and UAT support
• Identify, track, and resolve defects during development and testing phases
• Ensure adherence to quality standards and deployment readiness
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5. Production Support & Stabilization
• Troubleshoot and resolve production issues
• Support post-deployment stabilization and performance tuning
• Collaborate with support teams to ensure system reliability
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6. Stakeholder Collaboration
• Work closely with business analysts, architects, and technical teams
• Provide inputs on solution design and feasibility
• Communicate progress, risks, and dependencies effectively
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Required Skills & Qualifications
Education
• Bachelor’s degree in Computer Science, Engineering, or related field
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Experience
• 4–8 years of hands-on experience in Pega development and implementation
• Experience working in enterprise-scale BPM / workflow projects
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Technical Skills
• Strong expertise in:
o Pega BPM platform (case management, workflows)
o Case lifecycle design and implementation
• Experience in:
o Integrations (REST/SOAP APIs, database connectivity)
o Data modeling and validation
o Debugging and performance tuning
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Functional Skills
• Understanding of business process management (BPM) concepts
• Experience in requirement analysis and solution design
• Familiarity with Agile / Scrum methodologies
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Behavioral Skills
• Strong problem-solving and analytical thinking
• Effective communication and stakeholder management
• Ability to work in a fast-paced, collaborative environment
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Nice to Have / Certifications
• Pega Certified System Architect (CSA)
• Pega Certified Senior System Architect (CSSA)
• Experience working on large enterprise transformation programs
• Exposure to cloud deployments and DevOps practices
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Key Performance Indicators (KPIs)
• Quality and timeliness of Pega solution delivery
• Defect density and resolution turnaround time
• Adherence to Pega best practices and guardrails
• Stakeholder satisfaction and collaboration effectiveness
• Stability and performance of deployed solutions