Title: SAPM Lead
NJ, US
Responsibilities and key activities include but are not limited to:
Team management
- Overall resource management of the SAPM and FPR team to ensure all accounts are appropriately supported
- Provision of cover/reallocation of projects across the team, as needed
- Oversight of working schedules to allow for accurate time billing
- Tracking working accountability
Process subject matter experts
- Ensure reporting and monitoring consistency across Indegene SciComm teams
- Upskill on automation tools and help to identify opportunities for automation and efficiency gains within Indegene SciComm processes
SAPM process and Phoenix support
- SAPM for micro-TA (e.g., Bone/Neuro)
- Provide coverage for SAPMs/FPRCs, as needed
Business support (shared responsibility)
Guardians of
- Quick reference guides
- Support matrix grid
- Phoenix/Phoenix document creation cheat sheet
- Process flowcharts