Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Location: Bangalore/Delhi, India (Hybrid)

Role Overview
The Senior Manager – GenAI & Digital Transformation will be responsible for defining and executing AI-powered transformation programs across content, marketing, medical, commercial, and enterprise operations.
This role requires a strong consulting mindset, exceptional executive communication skills, and proven experience leading large-scale transformation initiatives. The individual will work directly with client leadership teams to identify opportunities, define AI strategies, drive adoption, establish governance models, and measure business impact.

The ideal candidate combines strategic thinking, digital transformation expertise, change management experience, and a deep understanding of Generative AI capabilities and emerging AI technologies.

Must Have

Key Responsibilities
AI Strategy & Digital Transformation
•    Lead enterprise-wide GenAI transformation programs for global healthcare and pharmaceutical clients.
•    Define AI adoption roadmaps aligned to business objectives and organizational priorities.
•    Identify high-value opportunities across content creation, modular content, omnichannel engagement, knowledge management, customer experience, and operational efficiency.
•    Develop operating models, governance frameworks, and capability maturity assessments for AI-enabled organizations.
•    Drive AI-enabled transformation initiatives from strategy through execution and scale.
GenAI Consulting & Solution Design
•    Advise clients on Generative AI, Agentic AI, Retrieval-Augmented Generation (RAG), AI orchestration, and enterprise AI adoption.
•    Design business-led AI solutions that improve productivity, quality, speed-to-market, and customer engagement.
•    Lead discovery workshops, stakeholder interviews, and executive strategy sessions.
•    Develop business cases, ROI models, transformation roadmaps, and implementation strategies.
•    Translate complex AI concepts into actionable business solutions.
Enterprise Adoption & Change Management
•    Drive enterprise adoption of GenAI solutions across multiple business functions and geographies.
•    Develop change management strategies, communication plans, training programs, and adoption frameworks.
•    Establish KPI and measurement frameworks to assess adoption, business value, efficiency gains, and user satisfaction.
•    Partner with business leaders to embed AI into day-to-day operations and decision-making processes.
•    Lead capability-building initiatives and AI literacy programs across organizations.
Content & Commercial Transformation
•    Drive transformation of content supply chains through AI-powered content creation, review, localization, and personalization capabilities.
•    Support implementation of modular content and omnichannel engagement strategies.
•    Enable AI-powered content generation, content reuse, content intelligence, and asset automation.
•    Advise on AI-driven video generation, avatar technologies, multilingual content creation, and multimedia automation.
AI Governance & Responsible AI
•    Define governance frameworks for responsible and compliant AI adoption.
•    Support implementation of AI risk management practices and ethical AI principles.
•    Advise clients on AI compliance, data privacy, security, and regulatory considerations.
•    Establish guardrails, governance models, and measurement frameworks for enterprise AI programs.
Client Leadership & Stakeholder Management
•    Serve as a trusted advisor to senior client stakeholders, including VPs, Heads of Commercial, Digital, Marketing, Medical, and Innovation functions.
•    Lead executive presentations, steering committee meetings, and transformation workshops.
•    Build strong relationships with client leadership and influence strategic decision-making.
•    Manage cross-functional teams spanning business, technology, operations, and delivery functions.
•    Support business development activities, solution shaping, and strategic account growth initiatives.

Good to have

Desired Profile
•    10+ years of experience in Digital Transformation, AI Consulting, Commercial Excellence, Content Operations, or Strategic Transformation roles.
•    3+ years of experience leading Generative AI initiatives, AI adoption programs, or enterprise AI transformation efforts.
•    Strong healthcare or pharmaceutical industry experience preferred.
•    Proven experience managing global stakeholders and large-scale transformation programs.
•    Experience engaging with senior leadership and executive stakeholders.
•    MBA or equivalent advanced degree preferred.

Skills & Competencies
Consulting & Leadership
•    Strategic problem solving and structured thinking.
•    Executive stakeholder management and influencing skills.
•    Business case development and value realization planning.
•    Transformation program leadership.

•    Cross-functional team leadership.
Generative AI & Digital Transformation
•    Generative AI and Large Language Models (LLMs).
•    Prompt Engineering.
•    Agentic AI and AI Assistants.
•    Retrieval-Augmented Generation (RAG).
•    AI Governance and Responsible AI.
•    AI Adoption and Change Management.
•    Digital Content Transformation.
•    Omnichannel Content Strategy.

AI Platforms & Tools
Exposure to one or more of:
•    ChatGPT (OpenAI)
•    Claude
•    Gemini
•    Microsoft Copilot
•    Jasper
•    Writer
•    Synthesia
•    HeyGen
•    Runway
•    Adobe Firefly
•    Midjourney
•    LangChain-based solutions
•    Enterprise AI platforms

Communication & Execution
•    Exceptional communication and presentation skills.
•    Executive storytelling and workshop facilitation.
•    Strong PowerPoint and business documentation skills.
•    Ability to simplify complex technical concepts for business audiences.
•    Strong analytical and data-driven decision-making capabilities.

Nice to Have
•    Experience establishing AI Centers of Excellence (CoE).
•    Experience defining enterprise AI governance frameworks.
•    Knowledge of AI Risk Management frameworks and Responsible AI principles.
•    Experience with content supply chain transformation and modular content.
•    Experience supporting AI adoption across global organizations.
•    Exposure to Veeva, PromoMats, DAM, CMS, and marketing technology ecosystems.
•    Experience leading teams across multiple geographies and cultures.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.