Title:  Senior Omnichannel Project Manager

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? 
We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers. 
We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. 
If this excites you, then apply below. 

Senior Omnichannel Project Manager

Job Description:

Indegene Omnichannel Customer Experience team is looking for a savvy Omnichannel Project Manager to join the team. You will be responsible for the day-to-day project management and for key work streams and tactic delivery to achieve strategic objectives.
The Senior Omnichannel Project Manager (OPM) will be the primary point of contact with internal teams, agency and client stakeholders for the execution of their marketing projects. The OPM is responsible for developing and maintaining the project plan and timeline, proactively updating stakeholders on project status and helping to identify and resolve issues as they arise to ensure the team and project stay on track. Also, the OPM will coordinate the work of the Business Solutions, Design, and offshore Development teams to manage the digital delivery between Indegene, agency partners, 3rd party providers and client IT teams.
For this position, Indegene expects you to be a tech-savvy professional with an in-depth understanding of how digital marketing tactics can help create deliver engaging customer experiences for patients and healthcare provider (HCP). You should be methodical and have excellent time management skills. As an OPM you should also use your communication skills to collaborate effectively with various teams and ultimately, you should be able to manage and deliver our digital on time and within budget.
 

You will be responsible for:

• Day-to-Day point of contact for project management and operational aspects of digital projects, identifying resources, assigning responsibilities and resolving issues
• Worked extensively with clients to review the scope, approach, audience, timing and deliverables of each marketing project providing daily project status updates throughout the process and monitor work-flow and deadlines
• Develop support documentation including risk logs and requirement specifications
• Authority on current project status and next steps at any given time
• Actively participate and lead internal project team and client discussions and status meetings
• Provide proactive guidance and scenario planning based on established project management standards, targeted launch dates, and delivery process
• Lead and collaborate with business analysts, designers, developers etc.
• Identify any risks that could potentially impact timelines and determine viable solutions (alternatives/options)
• Build and maintain stakeholder relationships and identify opportunities to improve the level of service quality
• Highlight potential risks and issues and act proactively to resolve

Must Have: 

• Ability to adapt to the onshore and offshore model and working teams within client and agency partners
• Experienced with Project management and Agile framework
• Exceptional track record of building relationships with client stakeholders
• Ability to manage and excel in process and deadline driven environments
• Successfully prioritize multiple activities including last minute demands
• Ability to translate between technical and non-technical requests and teams
• Practical problem solving and strategic thinking skills
• Provide “solutions” and alternatives to problems and challenges
• Ability to work effectively with a global, virtual team
• Organized, high energy and positive attitude
• Excellent communication skills with the ability to manage client stakeholders, agency partners and internal delivery teams effectively and professionally, to resolve escalations
• Hands on experience with project management and collaboration software, like MS Project, JIRA, TEAMS, Sharepoint, Box
• Excellent organization and time management skills
• A bachelor’s degree in business or related field or an MBA is preferred.
• Minimum of 7+ years of experience in project management and/or digital operations

EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.