Veeva Vault PromoMats Operations, Reporting & UAT Specialist Job Details

Job Description

Job Title: Veeva Vault PromoMats Operations, Reporting & UAT Specialist

Posting Start Date: 04/09/2026

Job Description: We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. If this excites you, then apply below. Veeva Vault PromoMats Operations, Reporting & UAT Specialist Job Description The Veeva Vault PromoMats (VVPM) Operations, Reporting & UAT Specialist will provide hands-on support for daily platform operations, user troubleshooting, metadata remediation, reporting, release testing, and audit-ready documentation. The specialist must be able to work independently, communicate clearly with business users, and execute high-volume data and testing activities accurately within approved system governance.. Role boundary This role executes approved system-support, reporting, data, and testing work. It may not independently change validated production configuration, security, workflows, or taxonomy outside established authorization and change-control processes. Principal Responsibilities • Provide business-user support: Triage, research, resolve, document, and communicate VVPM issues; • escalate defects or configuration needs with complete evidence. • Lead metadata and data-quality remediation: Correct missing or inaccurate metadata, legacy tags, • taxonomy alignment, and other approved cleanup activities across document types. • Develop reports and dashboards: Create, schedule, validate, and maintain VVPM reports that support • operations, lifecycle management, data quality, and leadership visibility. • Plan and execute UAT: Draft test cases, coordinate testers, execute scripts, capture screenshots and • evidence, record results, and track defects through closure. • Support releases and enhancements: Assist with impact assessment, regression testing, release readiness, • communications, and post-release verification. • Perform approved administrative updates: Execute low-risk updates such as picklists, user roles, report • configurations, or metadata maintenance only within authorized permissions and change-control procedures. • Maintain audit-ready records: Ensure tickets, test evidence, data-cleanup logs, decisions, and system • documentation are complete, traceable, and stored appropriately. • Improve support operations: Identify recurring issues, root causes, self-service opportunities, job aids, and • process improvements. • Partner across functions: Work with PRO, business users, IT, Veeva support, vendors, agencies, and system • owners to resolve issues and maintain service continuity. • Support AI-enabled capabilities: Help evaluate and test approved AI-assisted VVPM or operational • capabilities, including use cases, data-quality dependencies, expected outputs, and human-review • requirements. • Expected Deliverables and Measures of Success • Current ticket and issue log with clear status, root cause, owner, next step, and closure evidence. • Prioritized data-remediation plan with completion metrics, quality checks, and documented exceptions. • Complete UAT package for each assigned release: requirements traceability, scripts, screenshots, results, • defects, retest evidence, and sign-off support. • Validated reports and dashboards with documented purpose, filters, owners, and refresh cadence. • Updated support guides, troubleshooting instructions, and release-readiness materials. • Accurate execution with no unauthorized production changes and timely escalation of compliance or validation • concerns. Essential Qualifications • 2+ years of hands-on experience with Veeva Vault Commercial applications, including PromoMats. • Demonstrated experience with metadata cleanup, high-accuracy data maintenance, reports, dashboards, and • business user support. • Experience developing and executing UAT scripts, documenting evidence, and managing defects to closure. • Working knowledge of Vault roles, picklists, metadata, workflows, reporting, and basic configuration concepts. • Strong Excel skills and experience with ticketing or work-management tools such as Jira. • Excellent attention to detail, independent problem-solving, written communication, and stakeholder support • skills. • Ability to use approved AI or automation tools responsibly for analysis, testing, documentation, or support • while verifying accuracy and protecting confidential information. Preferred Qualifications • Experience supporting pharmaceutical, biotechnology, medical, or another regulated promotional-review • environment. • Working knowledge of Medical-Legal-Regulatory or Promotional Review Committee workflows, digital asset • management, and content lifecycle processes. • Veeva Vault Platform Certified Associate or comparable formal Veeva training. • Experience supporting validated-system releases, regression testing, taxonomy remediation, or large-scale • metadata projects. Perks: (Mention if any, otherwise ignore) EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.