Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven.  We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Web Liaison Manager

Web Liaison / Web Program Manager
Experience: 8–10 years
Location: Bangalore/Hybrid
Function: Digital Marketing / Web Delivery / Client Engagement
Role Overview
The Web Liaison will serve as the primary point of connection between client brand teams, internal delivery groups, external agencies, and technology partners to ensure seamless planning, execution, and delivery of web initiatives. This role is responsible for demand forecasting, intake management, stakeholder alignment, project tracking, and ensuring all web deliverables meet brand expectations, quality standards, and timelines.
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Key Responsibilities
•    Build and maintain strong client and brand team relationships, acting as a trusted advisor.
•    Lead demand forecasting, capacity planning, and intake for web campaigns and digital requests.
•    Drive end-to-end program oversight, ensuring alignment with Business Teams (BTs) and delivery objectives.
•    Devise communication plans and ensure co-ordination between Business /Agency and technology stakeholders. 
•    Coordinate with agencies for project Kickoffs, requirements gathering, timelines, and dependencies.
•    Facilitate demand intake discussions with Brand Managers and client stakeholders.
•    Conduct recurring status reviews with Brand Managers, agencies, PMs, and IT partners to track progress.
•    Work closely with cross-partner PMs and development teams to ensure timely delivery of all web assets and enhancements.
•    Identify, manage, and communicate risks, blockers, and issues—both internally and with clients.
•    Collaborate with other Liaisons to ensure consistency, knowledge sharing, and operational efficiency.
•    Maintain end-to-end accountability for successful delivery of web projects, ensuring brand compliance, quality, and stakeholder satisfaction.
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Required Qualifications & Skills
•    8–10 years of experience in digital marketing, web program management, client engagement, or account delivery roles.
•    Strong stakeholder management and communication skills across brand, IT, agencies, and cross-functional teams.
•    Proven experience coordinating multi-agency workflows and vendor ecosystems.
•    Hands-on experience managing digital/web projects, preferably within regulated or enterprise environments.
•    Strong understanding of web production processes, campaign lifecycles, and digital content operations.
•    Demonstrated ability in risk/issue management, escalation handling, and expectation alignment.
•    Excellent organizational, time management, and prioritization skills.
•    Ability to work in fast-paced, ambiguity-driven environments while maintaining delivery quality.
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Preferred Experience
•    Pharma or healthcare marketing experience (nice to have).
•    Experience working with CMS platforms (e.g., AEM), analytics, or MarTech tools.
•    Background in agile delivery models, digital agencies, or client-facing consulting environments.

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.